I am pleased to announce a free utility I am making available to readers of this blog.
One of the problems our customers face that when using a shortcut to http://<crmserver> to start the CRM browser Microsoft CRM will open up in one of the existing Internet Explorer windows losing whatever you were doing at the time. This utility ensures that this doesn’t happen by removing an issue that users have with MSCRM. When using this utility to start CRM it will always open Microsoft CRM in a new window.
When installed it will automatically start CRM browser when you log in and add an icon to the System Tray. To access CRM at any time just double click on the icon.
This is a cut down version of the utility which has many other functions such as alerts, telephone integration and office integration.
To download this utility click here.
Feedback is welcome.