The CRM Diary (Week 7)

Monday 15th May
 
Working with a customer to migrate from Achiever. There was one outstanding issue around Notes which in Achiever are held in binary format in the SQL database. It took a complex command to extract the text so that it could be imported into CRM via DMF.
 
Tuesday 16th May
 
A demo to a customer. The first who has expressed an interest in CRM Mobile which we haven’t had chance to test ourselves yet. The prospect is a specialist in mobile technology and have their own direct link to the UK mobile infrastructure. Very interesting. 
 
Wednesday 17th May
 
Working on a call centre system for a customer in preparation for a new stream of business from 1st July. Lots of configuration and testing required and I will be revisiting this over the next few weeks.
 
Thursday 18th May
 
I will be on holiday now until 30th May.
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About Julian Sharp

I have worked with Dynamics CRM since 2004 and have been involved in over 100 CRM projects. I am a Dynamics MCT and teach Dynamics 365 and Azure in the UK and across Europe
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