Distributing Campaign Activities for Inactive Records

Posted on October 8, 2008 by Julian Sharp

We noticed today that when we distribute campaign activity against Disqualified Leads or Inactive Contacts they are excluded with error code 0x8004032a. I am pretty sure in CRM 3.0 we would run campaigns against disqualified leads.

I don’t want to have to reopen leads just to include then in a campaign as it will mess up our marketing reports

Do anyone have a solution?

About Julian Sharp

I have worked with Dynamics CRM/365 since 2004 and have been involved in over 100 CRM projects. I am a Dynamics 365 MCT and teach Dynamics 365 and Azure in the UK and across Europe
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