MB-900 Microsoft Dynamics 365 Fundamentals – Onboarding

What is FastTrack

Microsoft FastTrack for Dynamics 365 is Microsoft’s programme to assist customers in implementing Dynamics 365 with the aim of realising business value sooner.

FastTrack is guidance and advice on best practices, on planning rollout, and expanding capabilities.

FastTrack provides access to Microsoft resources to achieve customer success.

If you ever were involved with the SureStep Methodology, you might recognise a few of the work products involved.

FastTrack is

• Best Practice
• Guidance
• Plan for Successful Rollout
• Expanding Capabilities

Eligibility

Only some customers are eligible and in true Microsoft fashion there are significant differences between Customer Engagement and Operations in terms of eligibility and also what is available

Customer Engagement

FastTrack for CE apps involves the following services:

• Technical talks
• Workshops
• Regular Touchpoints

A minimum of 250 seats are required.

See https://docs.microsoft.com/dynamics365/get-started/fasttrack/customer-engagement/microsoft-fasttrack-dynamics-365 for more information.

Operations

Finance & Operations has two types of FastTrack service:

• FastTrack for cloud
• FastTrack for on-premises

FastTrack for Finance & Operations apps involves the following services:

• TechTalks
• Workshops
• Go-Live Assessment
• Community
• Dedicated FastTrack solution architect

A minimum of 20 seats is required, and 150 seats are required for the services with a

The go-live assessment is by email for 20-149 seats and is a workshop for more than 150 seats.

See https://docs.microsoft.com/dynamics365/unified-operations/fin-and-ops/get-started/fasttrack-dynamics-365-overview for more information.