App Overview
Dynamics 365 for Retail is an end-to-end solution for retail organisations requiring unified commerce across multiple channels.
Dynamics 365 for Retail covers in store, back office and digital operations. Retail help to reduce fulfilment costs, improve inventory utilisation, increase customer satisfaction and loyalty.
Dynamics 365 for Retail is closely tied to Finance & Operations and Talent.
Key Features
Below are the main features of Dynamics 365 for Retail. This is not meant to be exhaustive but a fundamental level introduction to the App’s features.
Here is some of the functionality handled by Retail:
- Retail Headquarters
- Retail POS
- Cloud POS
- Retail Modern POS (MPOS)
- Retail Server
- Hardware Station
- Retail Store Scale Unit
- Retail Cloud Scale Unit
- Commerce runtime
- Channel database
- Commerce Data Exchange
- E-Commerce Platform
More detail will be added to this blog post later.
More Information
https://docs.microsoft.com/dynamics365/unified-operations/retail/
https://docs.microsoft.com/dynamics365/unified-operations/retail/retail-components
https://docs.microsoft.com/dynamics365/unified-operations/retail/dev-itpro/define-retail-channel-communications-cdx
https://docs.microsoft.com/dynamics365/unified-operations/retail/dev-itpro/ecommerce-platform
This post is part of a series for preparing and revising for the Dynamics 365 Fundamentals exam, MB-900. You can find the whole series here.
Microsoft Dynamics 365 UK MCT 
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